Aurora neighborhood
Sump pump and tankless service in The Aurora Highlands, Aurora, CO 80019
The Aurora Highlands began its first phase in November 2018, and homes are still going up between E-470 and Powhatan Rd. With detached and attached homes plus apartments, most of our work here is servicing equipment in houses that are only a few years old.
The Aurora Highlands at a glance
- ZIP code
- 80019
- County
- Adams
- Typical homes
- New detached and attached homes since 2018
- From our Aurora office
- East via I-70 and E-470
- Calls we get most
- Sump pumps, tankless service, softeners
Yes, we serve The Aurora Highlands, from E-470 east to Powhatan Rd and from 26th Ave north to 56th Ave, near Highlands Creek Park and Vista Peak. From our Dallas Street office we head east via I-70 to E-470. We answer 24/7. A sump pump failure or a cold tankless heater gets a same day visit.
Looking after the equipment in a brand new Aurora Highlands house
The Aurora Highlands is a large master planned community in Adams County, with its first phase announced in November 2018 and new construction still underway in 2026. Homes include single family detached, attached homes and multifamily buildings around Highlands Creek Park, a roughly 100 acre park. Plumbing in these homes is current: PEX supply, plastic drains, high efficiency or tankless water heaters and, in many basements, a sump pit.
Newer homes rely more on equipment than older ones do. A sump pump sits idle for months and then has to work hard after a heavy storm or snowmelt, so a stuck float or a failed check valve can go unnoticed until the basement is wet. Tankless heaters need flow, venting and gas supply in balance, and they collect scale from Aurora's moderately hard water. Both benefit from a simple yearly check.
The soil is the same expansive Front Range clay found across the metro, and new lots are still settling as landscaping goes in and sprinkler systems start running. Keep sump discharge and downspouts pointed away from the foundation. Sprinkler backflow assemblies need regular testing for Aurora Water. If the builder still covers something, check with them first. For anything else, or anything urgent, we can help.
Common calls
Service calls we run in The Aurora Highlands
Sump Pump Repair & Installation
Sump pumps in new basements sit idle for long stretches, then fail when needed. We test the float and check valve and install a backup if you want one.
More on sump pump repair & installationTankless Water Heater Repair
Error codes and lukewarm water usually trace to flow, venting, gas supply or scale. We diagnose the cause and descale the heat exchanger on the same visit.
More on tankless water heater repairWater Softener Installation
Softening protects new tankless heaters, dishwashers and glass showers from scale. We install it with a bypass so it can be serviced without shutting off the house.
More on water softener installationBackflow Testing & Repair
New sprinkler systems need their backflow assemblies tested for Aurora Water. We test, repair failed parts and help you get ready for spring start-up.
More on backflow testing & repairRemodel & Basement Rough-In Plumbing
Owners finishing a new basement often add a bathroom or wet bar. We plan the rough-in around the sump pit and mechanical space and pull the permit.
More on remodel & basement rough-in plumbingLocal tips
Yearly habits for an Aurora Highlands homeowner
- Test the sump before springLift the float or pour water into the pit to make sure the pump starts and drains. A pump that hums but does not move water needs service.
- Flush the tankless every yearA yearly descaling keeps a tankless heater running at full flow on Aurora's moderately hard water and helps prevent scale related error codes.
- Point water away from the houseMake sure the sump discharge and downspouts empty well away from the foundation, especially while new landscaping is settling.
Nearby areas we also cover
Popular services in The Aurora Highlands
Questions
Plumbing questions from The Aurora Highlands
How often should a sump pump in The Aurora Highlands be checked?
At least once a year, ideally before spring snowmelt and storms. Pour a bucket of water into the pit and confirm the pump starts, empties it and shuts off. Check that the discharge line is clear and not frozen at the outlet. If it cycles constantly or not at all, call us.
Do new tankless water heaters in The Aurora Highlands need maintenance?
Yes. Aurora's water is moderately hard, so minerals build up in the heat exchanger over time. A yearly flush with a descaling solution keeps flow strong and reduces error codes. We also clean the inlet screen and check venting while we are there. Isolation valves make the flush much quicker.
Can I add a basement bathroom to a new home in The Aurora Highlands?
Usually, yes. Many new homes include a rough-in for a future basement bath. If not, we plan the drain, vent and supply routing, and an ejector pump if the fixtures sit below the sewer line. We work around the sump pit and mechanical space and pull the required permit.
Plumbing trouble in The Aurora Highlands?
Call any hour. We tell you on the phone how soon a plumber can get to you.